Contact and Support during Lockdown

If you need any help or support during the current lockdown please don’t hesitate to contact us.  You can get in touch if there is anything at all using the contact information below:

  • Phone school using the usual number (01224 692618) during our normal office hours (8am – 3.30pm)
  • We now also have a school mobile number so can also be reached on 07870 487709 if you are unable to get through on the school number and would like to leave a message
  • You can also email us at – or Miss Murray or Miss Mitchell

In addition to the usual school supports in place please see below for other supports available during this challenging time:

Family Learning Emergency Support can be contacted on 0800 030 4713.

Aberdeen Cyrenians are providing food parcels and will deliver due to the social distancing measures in place.  If you want to access this support you can do so by making contact directly with Cyrenians.

Grampian Coronavirus Access Hub are in contact with lots of volunteers and organisations that can help. If you’re struggling in any way and needs some support – short of food, need someone to pick up medicine or someone to phone for a chat – please get in touch via their website Grampian Coronavirus Access Hub or by phoning their helpline on 0800 0304 713.  The helpline is staffed from 8am – 6pm Monday to Friday.

Know anyone experiencing Domestic Abuse? Helpline – 0800 027 1234 or go to Police – 999 or 101

Families Outside Please see below for support and information from Families Outside

Further to the Government’s announcement , short term sentenced individuals can be released on or after 30 April 2020.  Figures indicate that approx 36 short-term sentenced individuals have been identified to be released from HMP Grampian back into Aberdeen and Aberdeenshire across a four week period starting from 30 April 2020. .  This could have a huge impact on children and families if not supported appropriately.  In view of this I would like to communicate what Families Outside can offer in terms of support.

Families with a loved one in prison are having to cope twofold, not only with the stress of the COVID-19 measures, but also the concern for their family member in prison.  This has led to extreme levels of anxiety and hardship resulting in an unprecedented level of demand on our service. Visits to prisons have been suspended, and any contact families are able to make has become increasingly challenging.  This loss of face to face contact and  the restrictions placed on getting money or items into prison have resulted in families feeling a sense of disconnect, hopelessness and potential loss.  At this incredibly difficult time for all of us, Families Outside continue to support in the most effective ways we can whilst keeping our own staff safe and closely following Scottish Government guidance. This means we can’t offer any face to face support at present, but we will be on the end of the phone, email, text, WhatsApp, FaceTime, Skype, Facebook, and Twitter.

Despite all the changes that the Coronavirus has brought, we are still supporting families through our:

·         Helpline 0800 254 0088

·         Webchat

·         Text FAMOUT to 60777

·         Email

·         Regional Teams are also providing support, albeit remotely. Please note our operating times are Monday – Friday 9am – 5pm.

If you or someone you are working with needs support, please contact us.

Sanitary Products

There is access to sanitary products within school for senior pupils and if required a supply can be taken home.   Family members can also order products from CFINE completing the form at

If those who need products are unable to complete this online form, the Aberdeen City Council Crisis Helpline 0800 0304 713 (available 8am to 8pm) will be able to help.

Useful Phone Numbers

Virtual School Helpline – 01224 523322

ACC Crisis Support Line – 0800 0304 713

ICT Support

Please don’t hesitate to contact us at school if you need any support accessing online learning.  Below are some useful links and documents to support online learning.

Digital Learning – Advice for Pupils and Parents